Founder & Chief Executive Officer
As founder and CEO, Steve focuses on strategies to provide more value to owner/managers. Steve began collecting rental housing accounts to finance his college education. Shortly after receiving a bachelor’s degree from the Catholic University of America, in 1983 he and his brother founded Pierce, Hamilton & Stern (PHS). In 2004 the brothers divided PHS into separate but equal parts and Steve founded Hunter Warfield. After receiving much client feedback, he identified multiple areas in which client needs were unmet. In response he has created Resident Interface – a family of groundbreaking services (of which Hunter Warfield remains an important part) designed to make owning rental assets and improving NOI easier than ever before.
As President of Hunter Warfield, Todd Wahl is charged with overseeing and directing all aspects of the company's processes. Prior to 2009, Todd served as Vice President of Business Operations for the company. In this role, he developed and deployed work strategies and service models to ensure positive results for all clients. Todd’s senior level managerial experience in the collections industry spans the past two decades. Previously with NCO Financial Group, he was responsible for overseeing daily operations, sales, and collections for the Commercial division. Todd attended Pennsylvania State University.
Chief Operating Officer
Jeffrey Gartland joined our organization in 2013 as Vice President of Collections and was promoted to COO in 2020. As COO, Jeffrey is responsible for the performance and production across our domestic and international offices, leveraging advanced analytics, sophisticated collection strategies, and a full suite of consumer-centric communication channels to produce exceptional results. Jeffrey has over 30 years of experience in both third- and first-party collections, with a well-documented track record success. Prior to joining the company, Jeffrey held senior level positions at US Bank, Integrity Solution Services, and GC Services. He is an active member of several professional associations and has completed many professional development courses to ensure his ongoing knowledge of the laws and the technology that are essential to collections. Jeffrey graduated from Saint Louis University.
Senior Vice President of Resident Services
Greg O’Berry’s 35 years of dedication to the industry makes his name almost synonymous with rental housing. Greg acts as a client advocate, bringing a unique perspective critical to understanding the needs of today’s property owners and managers, and to the development of services to meet those needs. Prior to joining the team, Greg was a Principal with Laurus Consulting, where he provided operational and technology consulting to multifamily industry businesses to help them improve business performance and profitability. He served as the Chief Operating Officer for JVM Realty, a private equity real estate firm specializing in acquiring and managing multifamily properties located throughout the greater Midwest. Greg was President and Chief Operating Officer of Hometown America, the nation's largest private owner of land lease manufactured housing communities at the time. He also served as President of the property management company for AMLI Residential Properties Trust, a developer and operator of upscale apartment communities across the United States. Greg is an avid cyclist riding over 5k miles per year.
Vice President of Sales & Marketing
As the Vice President of Sales and Marketing for Hunter Warfield, James Neely is responsible for the management of new sales, client development and marketing teams; overseeing enterprise level clients; developing our strategic partnerships; and continuous improvement of our agency’s offerings. With more than 20 years of experience in the third party collection industry, James is highly skilled in data analytics, high level communication and public speaking. Prior to joining the agency in 2003, James was on the project management team with Verizon and attended Florida Institute of Technology for Computer and Electrical Engineering. James enjoys spending time with his 5 children and fostering for the state.
Vice President of Human Resources
As a seasoned and nationally certified HR executive, Jonathan Juchnevics is responsible for all personnel-related aspects of the organization. He carries over 20 years of experience in employee relations, employee engagement, human resources strategic planning, training, and benefits administration. Jon has been instrumental in helping to build our award-winning company culture and leads our employee-led Community Council team with regular community service events. Jonathan is an active national Society for Human Resource Management (SHRM) member, as well as a member of HRTampa. Jonathan is nationally certified both as a Senior Professional in Human Resources (SPHR) by the HR Certification Institute and as an SHRM Senior Certified Professional (SHRM-SCP) by the Society for Human Resources Management. In addition, Jonathan is CompTIA Project+ Certified. Jonathan recently received his Masters of Science in Management & Leadership and Bachelors Degree in Human Resources Management from Western Governors University. Jonathan enjoys traveling with his family and is an avid fan of the Tampa Bay Lightning and Boston Red Sox.
Vice President of Information Technology
Jeff joined the organization in 2011 as an IT Sr. Systems Administrator and has risen through the ranks of the organization to become the Vice President of Information Technology, Jeff leads IT Operations, Software Development, and Cybersecurity functions. With 15+ years of experience with organizations varied in size, he has acquired specific ARM industry knowledge to allow him to work closely with the Sales and Operations teams to ensure that technology and information systems are leveraged to deliver unique and custom solutions for our clients. All of this with an emphasis on consumer and client security at mind. This approach and level of customization have been a key contributor to the success of the company.
Vice President of Finance
As the Vice President of Finance, Robert Rios is responsible for all the company’s financial functions including accounting, external audit, treasury, corporate finance and is a critical asset to the leadership in our organization. His career spans more than 16 years of varied experience in accounting, financial management, business leadership as well as corporate strategy. Before joining our organization in 2015, Robert served as VP of Accounting and Controller for Meritus Corporation, a property management company that specializes in CDD and HOAs. Prior to that, Robert served in various accounting and finance roles at Outback Steakhouse (now Bloomin’ Brands) and AVI-SPL. Robert holds Bachelors’ degrees in Marketing and Finance from the University of South Florida’s Muma College of Business as well as a Bachelor’s in Accounting and an MBA from Saint Leo University. Robert is also a licensed Certified Public Accountant.