Introducing Resident PreCollect
What happens when a resident moves out with a balance due? In the debt collections environment, former residents are usually surprised by our call and are very surprised at the amount due. When communicating with former residents, we often have to explain charges for improper notice, no pre-vacate inspection, why they owe two months’ rent for breaking a lease, possession filing fees, the concept of and joint and several liability and the list goes on. All this makes the debt collection harder.