Resident Precollect
Helping former residents resolve delinquent accounts.
What happens when a resident moves out with a balance due? Let Resident PreCollect step in before handing it over to third-party collections.
Collections made easier.
Our professionals provide post-move out recovery on your company’s behalf, freeing your staff from making calls, and ensuring consistent and timely follow-up by experienced customer service professionals.
Focus on your property, not collection calls.
Through clear, friendly communication, Resident PreCollect helps former residents resolve their delinquent accounts quickly. From the moment of move-out to day 60, our professionals take on the responsibility of working with your resident before the account goes to collections, giving you peace of mind.
You can expect:
Site efficiency
Managers and staff can focus on their properties, not collection calls.
Complete transparency
We provide visibility to the actions taken—and their results—on each account.
Brand protection
Our customer-service professionals are trained to be empathetic while also focusing on your goals.
Cost-effective outcomes
We offer a lower rate to recover early in the cycle, making a positive financial impact.
Improved results
We’ll ensure increased recovery through our innovative, consistent work efforts.